Contact
Talk to the Bidkoo team
Need help with a tender, our services or your account? WhatsApp is the quickest way to reach us. For account and billing requests, use the form.
Chat with us on WhatsApp
Bid support, GeM registration, DSC, or a question about a tender. +91 87801 17165
Chat on WhatsAppSend us a message
Account, plan, payment or invoice questions. You get a reference and a reply by email.
Write to usOffice hours
Monday to Saturday
9:00 AM to 7:00 PM IST
Company
Bidkoo is a brand of Tankar Solutions Private Limited, Ahmedabad, Gujarat.
- CIN:
- U62010GJ2023PTC146514
- GSTIN:
- 24AAKCT5916H1Z6
Where to ask what
The quickest way to an answer, by topic.
- Bid support, GeM registration, DSC and other servicesWhatsApp
- A question about a tender on BidkooWhatsApp
- Your account, plan, payment or invoiceThe form on this page
- RefundsRefund policy, then the form
- Wrong details on a tender"Report wrong details" on the tender page, or the form
- A complaint, or your personal dataGrievance Officer
Common questions
When will I hear back?
We answer WhatsApp messages and the contact form during office hours, Monday to Saturday, 9 AM to 7 PM IST. Messages that arrive outside those hours are answered on the next working day.
Can I visit your office?
Yes. Please message us on WhatsApp first and tell us when you would like to come, so that the right person is there to meet you.
Is the WhatsApp number for sales only?
No. Ask us anything on WhatsApp: about our services, a tender, or using Bidkoo. For account and billing requests the form is better, because it creates a ticket you can follow.
I am a government department or a portal. How do I reach you?
Write to us through the form or by email, and we will put you in touch with the right person.